Success Stories

Activant Trading Partner Connect Helps Manufacturer Streamline Processes with Distributors

Iscar Metals' philosophy is simple: To be successful, you must be innovative. The Arlington, TX-headquartered manufacturer prides itself on the constant stream of innovative carbide metalworking tools it introduces to market.

Iscar's focus on innovation extends to its business processes. Officials at Iscar Metals, Inc. see their membership in Trading Partner Connect as a way to further innovate supply chain processes. As Reggie Lowder, Chief Financial Officer of Iscar Metals explains: "For years, Iscar has introduced and promoted supply chain efficiencies in order to lower transaction costs, which makes our channel partners more competitive and systematically, our products more competitive at the end-user. Trading Partner Connect is an innovative system that makes a leap forward in this same direction. Because it is cost-effective, many of our distributors are poised to transition to it."

Activant Trading Partner Connect is an Internet trading network engineered to streamline the commerce process between distributors, their manufacturers/suppliers, and end-users, thereby increasing sales and improving customer service while reducing operating costs.

Since all pertinent product information is available through Trading Partner Connect, customer service representatives spend less time fielding routine phone calls. Additionally, because distributors can enter orders and check order status online, Iscar representatives don't need to re-key orders that arrive via fax - saving time and reducing potential errors.

Iscar Metals also sees Trading Partner Connect as an excellent system for delivering important information in a timely manner. According to Gideon Drori, Chief Marketing Officer of Iscar Metals: "We continually introduce innovative products and we want to make product announcements, as well as other marketing information, available to our distributors as soon as possible. Trading Partner Connect is an excellent tool for doing this because distributors can view all of this information right in the Activant Trading Partner Connect system. Everything is in one place."

Iscar is a full-line metalworking tool manufacturer focusing on industries such as automotive, aerospace, die and mold and mass production. These innovative Iscar products are available through Trading Partner Connect.

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