Success Stories

Activant Professional Services Web-Based Consulting Helps Distributor Focus on Tasks at Hand

The concept of working with a consultant via the Internet initially surprised Rob Reynolds. Prior to partnering with Activant, the vice president of Midwest Equipment and Supply Co. always invited consultants to his office.

Now, after a few online sessions with an Activant consultant, Reynolds loves Web-Based Consulting. "Sometimes we need help but can't dedicate a full day to a consultant," he says. "Web-Based Consulting lets us work with a consultant for just a few hours. And, they're available on short notice so we get help as soon as we need it."

Different, But Similar

Like traditional consulting, Activant's Web-Based Consulting helps you streamline daily operations and maximize the use of your technology solution. However, instead of physically working with an Activant expert, you engage in consulting sessions via the Internet. Using an Internet browser, you log onto a specified Web site to gain hands-on experience with your Activant solution and discuss issues with a consultant one on one.

"It's really a very simple process," Reynolds says. "You initiate a phone call and connect to the Internet. Then you log onto a site to work with the consultant. He can see everything you see. He can do everything and share anything he would if he were at your office."

Plus, since everything takes place over the Internet, travel expenses traditionally associated with consulting are eliminated. "You don't have to worry about paying airfare or travel expenses," Reynolds says.

"Working with a consultant over the Web was incredibly convenient," Reynolds concludes. "Sitting at our desks and exchanging ideas over the Internet definitely helps us focus on the tasks at hand."

For more information on Activant's enterprise software solutions, please fill out our Web Contact Form.

Page: 1 2 3 4 5 6 7 8

Back to Top

Back to Top